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Top 10 Order Picking Methods for E-Commerce Warehouses

In today's fast-paced world, order picking is a crucial part of e-commerce warehouse operations. It involves selecting items from storage to fulfill customers' orders. Efficient order picking can certainly make or break the success of an e-commerce business. It directly impacts delivery times, order accuracy, and customer satisfaction.

With online shopping growing, warehouses face the pressure to handle high volumes of orders. So, choosing the right order picking method is important to meet these demands.

This blog post will explore the top 10 types of order picking methods for e-commerce fulfillment warehouses. This will help businesses determine the best strategy for themselves to drive growth and enhance customer satisfaction. So, let's get started!

What is Order Picking?

Order picking is a primary process in warehousing. In this process, items are selected and gathered from storage to fulfill customers' orders. It involves retrieving specific quantities of products from shelves as per the orders received. In e-commerce fulfillment, order picking plays a prominent role. It ensures that customers' orders are processed accurately and quickly. This further impacts warehouse productivity and customer satisfaction levels. It enables warehouses to meet the diverse needs of online shoppers and helps e-commerce businesses thrive.

There are several types of order picking strategies available. These strategies integrate cutting-edge technologies like robotics, RFID scanners, and WMS to optimize the first crucial step in order fulfillment. This improves overall business performance in the competitive e-commerce landscape.

Top 10 Order Picking Methods for E-Commerce Warehouses

The Top 10 Types of Order Picking Methods for E-Commerce Warehouses

Let's take a look at the 10 best order picking methods for e-commerce warehouses:

  • Single Order Picking

    Single order picking is one of the most commonly used methods in e-commerce fulfillment. Here, the picker fundamentally focuses on one order at a time. This method ensures higher accuracy as each order is individually processed and fulfilled. It is suitable for warehouses with low to moderate order volumes. It minimizes errors and allows for easy customization of orders. However, in terms of overall warehouse productivity, this method can often be less efficient.

  • Batch Order Picking

    As the name suggests, it involves selecting and retrieving multiple orders simultaneously in small batches. It is more efficient than single order picking for warehouses with moderate to high order volumes. It improves productivity by allowing workers to handle multiple orders in one trip through the warehouse. This method is best for warehouses where orders share common items or are grouped based on similar characteristics.

  • Multi-Batch Order Picking

    Multi-order picking is considered an extension of batch picking. In this process, orders are grouped into large batches based on similar product types. It involves picking several orders together while optimizing travel paths. It enhances order consolidation and packing processes. This method is beneficial for warehouses with large inventories or seasonal peaks in demand. It optimizes resources while maintaining high throughput.

  • Cluster Picking

    In this technique, order pickers pick items for multiple orders simultaneously but separately store them in designated bins or clusters. It reduces congestion and travel time within the warehouse. This makes it perfect for large warehouses with complex layouts and similar product categories. This process improves productivity by minimizing pickers' travel distance and optimizing workflow.

  • Zone Picking

    In the zone picking method, warehouses are divided into specific areas or zones. Then, each picker is responsible for picking items from their designated zone. After gathering the orders, shipments are consolidated for e-commerce fulfillment. Zones are defined based on factors such as product categories or storage locations. This streamlines picking processes and optimizes workflow. The zone method is ideal for warehouses with large inventory volumes and a wide product range.

  • Pick and Pass (Wave Picking)

    Pick and Pass, popularly known as wave picking, involves dividing the picking process into distinct stages or waves. In this method, warehouse workers focus on gathering items for multiple orders in a single pass through the aisles. Each wave targets specific products or order types. This technique helps increase accuracy and efficiency by reducing travel time in warehouse setting. This method is well-suited for handling high-volume orders and can be adapted to warehouses of various sizes.

  • Pick-to-Light Systems

    Pick-to-light systems use light indicators mounted on shelves or storage bins to guide warehouse workers through the picking process. These systems illuminate the exact location and quantity of items to be picked. This minimizes errors and reduces training time for new employees. These systems are useful for environments with a large number of SKUs (Stock Keeping Units). Pick-to-light systems improve picking accuracy and speed by providing clear visual cues.

  • Voice Picking

    Voice picking involves the use of voice-based instructions to facilitate order picking tasks. Here, warehouse workers wear headsets connected to voice picking systems. These systems provide verbal instructions and confirm the completion of each task. This approach allows employees to focus on picking operations without needing to consult paper lists, thereby increasing productivity and reducing picking errors. This method works well in environments where hands-free operation is essential. These include cold storage facilities or warehouses with stringent safety requirements.

  • Mobile Scanner-Assisted Picking

    Mobile scanner-assisted picking uses handheld barcode scanners or mobile devices to aid warehouse workers in locating and gathering items. These devices provide real-time information on item location, quantity, and order details. This ensures accurate inventory management and order fulfillment. Mobile scanners can be integrated with warehouse management systems (WMS) to track order status and update inventory in real-time.

  • Collaborative Mobile Robots

    Choosing the right order picking method is crucial for maximizing accuracy and efficiency in e-commerce warehouses. Factors such as warehouse layout, order volume, technology integration, and workforce capabilities should be carefully considered. This can help businesses determine the best picking technique for order fulfillment. Each method offers unique advantages for various warehouse environments and operational requirements. Implementing an optimal order picking strategy improves order fulfillment speed while increasing customer satisfaction. This, in turn, helps businesses drive success in today's competitive e-commerce market.

Bottom Line

Returns are inevitable in the realm of online shopping. Thus, mastering reverse logistics is essential for e-commerce success. This can be done by determining clear return policies, focusing on customer satisfaction, and leveraging technology. Effective return management not only streamlines operations but also strengthens brand reputation. Embracing these strategies empowers businesses to turn the challenges of returns into opportunities for growth.

Aakanksha Gupta

(Senior Content Specialist)

Aakanksha Gupta is a senior content specialist at Warehouzez. She is a passionate and eclectic content writer with proficiency in mobilising thoughts into words. Apart from being a digital native, she is a language enthusiast with a knack for visual storytelling and technical writing. As a writer, she is an easy-going and detail-oriented person who can convey your brand message with efficiency. She firmly believes that words are the best and highest form of self-expression.

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